Deccan chroncile, chennai edition, page no.6
(http://www.dc-epaper.com/DC/DCC/2009/05/23/ArticleHtmls/23_05_2009_006_003.shtml?Mode=0#)
HOUSEHOLDS BLAME ERRATIC SUPPLY, SHORTAGE ON GAS SERVICE AGENCY OFFICIALS
Consumers across the city complain about errant gas service company officials who do not deliver domestic gas cylinders on time but provide the same regularly to street-side shops. It is obvious that most fast food stalls and well-known sweet shops in T Nagar, K K Nagar and Park are using domestic gas cylinders.
It is easy for food stalls to avail of the gas cylinders, say the consumers. Mr V.Gopalakrishnan of MGR Nagar, said, “Most shops in our area use domestic gas cylinders. Shop-owners cleverly keep an empty commercial cylinder outside but use domestic gas inside the shop. Whenever we seek the service providers for refilling the cylinder, they do not respond immediately and the supply of the cylinders is delayed for no reason.” “While my service provider sometimes refuses to even record my order, claiming there is ‘no stock’, the roadside restaurants always have gas cylinders.
My cylinder is delayed by 20 days even when there is stock,” says Ms Stella George, a housewife from Kodambakkam.
Ms Dhanam of K.K. Nagar said, “The service providers don’t inform the waiting list number over phone, but provide cylinders to food stalls without fail.” On inquiry, shop-owners admit that gas cylinders are easily available to them for Rs 500 per cylinder, which is cheaper than commercial gas cylinders.
When contacted, officials of the civil supplies and consumer protection department claimed that they conduct inspection every month. “So far, we have conducted more than 40 raids and seized over 3,600 cylinders from shops in the city in the past three years,” said the officials.
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